Entry-Level Personal Banker: Start Your Banking Career

Numerica Credit Union; Hayden (ID); On-site; USD 30,000 - 45,000; Full time

Job summary

Numerica Credit Union in Hayden, ID is seeking a Financial Service Representative 1 (Personal Banker) to be the first contact for members, handling accounts, deposits, and loan applications. The role emphasizes service, education, and learning sales foundations within the credit union.

The position offers an entry-level pathway into retail banking with growth opportunities through training and cross‑department collaboration, under supervision.

Qualifications

• High school diploma or equivalent (GED).
• Six months to two years of customer service, retail, or financial environment experience.
• Strong interest in learning financial products, relationship banking, and consultative sales.
• Ability to use computer systems for data entry, account management, and communication.

Responsibilities

• Build relationships with members through trust-based conversations and suggest solutions.
• Offer credit union products to meet member needs with a warm, personal experience.
• Provide basic product knowledge across checking, savings, loans, and IRAs.
• Meet or work toward branch sales and service goals through meaningful member interactions.
• Participate in ongoing sales training and coaching.

Skills

Customer service

Communication skills

Interpersonal skills

Computer literacy

Education

High school diploma or GED

NMLS certification within timeframe

Notary Public license within timeframe

Tools

Symitar

Microsoft Word

Microsoft Excel

Outlook

Job description

Numerica Credit Union in Hayden, ID is seeking a Financial Service Representative 1 (Personal Banker) to be the first contact for members, handling accounts, deposits, and loan applications. The role emphasizes service, education, and learning sales foundations within the credit union.

The position offers an entry-level pathway into retail banking with growth opportunities through training and cross‑department collaboration, under supervision.