Entry-Level Personal Banker I: Growth & Cross-Sell

Fifth Third; Chino Hills (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in California is seeking a Retail Personal Banker I candidate who will train through a 4-8 week onboarding program, then advance into a Personal Banker I role focused on consultative sales and customer relationships. You will process teller transactions and participate in cross-selling while traveling for training as required.

The role emphasizes risk awareness, adherence to policy, and delivering a positive customer experience.

Qualifications

• College degree or work experience providing transferrable skills.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers or cross-sell.
• Ability to understand advanced math functions for credit and financial analysis.
• Must be able to represent Fifth Third Bank professionally in appearance and communication.
• S.A.F.E. Act registration required at time of employment via NMLS.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Schedule appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities.
• Support bank partners and refer customers for timely, holistic solutions.

Skills

Sales skills

Customer service

Mathematical skills

NMLS/S.A.F.E. Act familiarity

Education

College degree

Tools

NMLS

Job description

Fifth Third Bank in California is seeking a Retail Personal Banker I candidate who will train through a 4-8 week onboarding program, then advance into a Personal Banker I role focused on consultative sales and customer relationships. You will process teller transactions and participate in cross-selling while traveling for training as required.

The role emphasizes risk awareness, adherence to policy, and delivering a positive customer experience.