Entry-Level Personal Banker: Build Relationships & Grow Sales

Citigroup Inc.; Miami Beach (FL); Vor Ort; USD 51.000 - 71.000; Vollzeit

Benefits dieser Stelle

Medical & Vision

401(k)

Life & Disability Insurance

Wellness Programs

Incentives & Retention

Paid Time Off

Zusammenfassung

Citigroup Inc. seeks an entry-level Personal Banker under the SAFE Act in Miami Beach, FL. The role supports sales and service activities with the customer service team to build loyalty and increase sales to individual consumer clients.

Responsibilities include handling credit requests under $250K, cross-selling treasury products, and coaching branch staff on programs, while guiding clients through digital channels and delivering an outstanding experience.

Qualifikationen

• 0-2 years of relevant experience.
• Banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bilingual English/Spanish speaking preferred.

Aufgaben

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the MGM Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Jobbeschreibung

Citigroup Inc. seeks an entry-level Personal Banker under the SAFE Act in Miami Beach, FL. The role supports sales and service activities with the customer service team to build loyalty and increase sales to individual consumer clients.

Responsibilities include handling credit requests under $250K, cross-selling treasury products, and coaching branch staff on programs, while guiding clients through digital channels and delivering an outstanding experience.