Entry-Level Patient Services Representative (Remote)

New paradigm staffing; United States; Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Growth opportunities

Supportive team culture

Job summary

A growing healthcare staffing agency is seeking an Entry-Level Patient Services Representative to support patients and providers in a remote role. Responsibilities include answering inquiries, scheduling appointments, and verifying insurance. The position offers growth opportunities in healthcare administration and a flexible working environment. A high school diploma or GED is preferred, along with strong communication skills.

Qualifications

• Strong communication skills for patient interactions.
• Ability to learn healthcare software quickly.
• Comfortable working in a remote environment.

Responsibilities

• Answer patient inquiries through various channels.
• Schedule and confirm appointments using EHR systems.
• Verify insurance coverage and update patient data.
• Maintain patient confidentiality in compliance with HIPAA.
• Collaborate with healthcare providers remotely.

Skills

Excellent communication

Multitasking skills

Detail-oriented

Education

High school diploma or GED

Job description

We’re looking for an organized and empathetic Entry-Level Patient Services Representative to join New Paradigm Staffing, a growing healthcare staffing agency connecting skilled professionals with leading remote healthcare organizations nationwide.

This role is perfect for someone eager to start their healthcare career by supporting patients and providers in a fast-paced, technology-driven environment. You’ll gain valuable experience assisting with patient communications, appointment coordination, and insurance verification while learning from experienced mentors.

What You’ll Do

• Answer patient inquiries via phone, email, or chat with professionalism and compassion
• Schedule and confirm appointments using electronic health record (EHR) systems
• Verify insurance coverage and update patient information accurately
• Maintain patient confidentiality and comply with HIPAA standards
• Collaborate remotely with healthcare providers and administrative staff

What We’re Looking For

• Excellent communication and multitasking skills
• Detail-oriented and comfortable learning healthcare software
• High school diploma or GED (some customer service experience preferred)

Why You’ll Love Working Here

• Fully remote position with flexible scheduling
• Growth opportunities in healthcare administration
• Supportive team culture focused on learning and development

If you’re ready to start your healthcare career and grow with a company that values precision, reliability, and people — we’d love to meet you.

Apply today and take the first step toward your future as a Patient Services Representative.