Entry-Level Patient Experience & Service Leader

CareRite Centers, LLC; Hickory Valley Estates (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

All-expense-paid vacations

Child-care benefits

Discounts on shopping

Lodging

Travel discounts

Job summary

BETHANY CENTER FOR REHABILITATION AND HEALING is seeking a full-time Customer Service and Patient Experience Professional to grow in post-acute care. The role focuses on overseeing patient/guest experience and enhancing employee engagement, offering entry-level healthcare management growth and national networking opportunities.

Join a team dedicated to excellent customer service for residents recovering from hospitalization, surgery, or illness.

Qualifications

• Dedicated professionals who want to grow in healthcare management.
• Commitment to excellent levels of genuine customer service for residents and patients.
• Leaders who are creative and open to think-tank sessions to enhance service.
• Interest in growing expertise in employee operations.
• Creatives to lead employee engagement councils and give staff a voice.
• Open to working one of the full-time schedules below.

Responsibilities

• Oversee patient/guest experience and employee engagement.
• Grow leadership skills in post-acute care management.
• Support the team in providing compassionate customer service to residents and patients.

Skills

Customer service

Patient experience

Healthcare management

Leadership

Employee engagement

Job description

BETHANY CENTER FOR REHABILITATION AND HEALING is seeking a full-time Customer Service and Patient Experience Professional to grow in post-acute care. The role focuses on overseeing patient/guest experience and enhancing employee engagement, offering entry-level healthcare management growth and national networking opportunities.

Join a team dedicated to excellent customer service for residents recovering from hospitalization, surgery, or illness.