Entry-Level Healthcare Customer Experience Lead

Bethany Center for Rehabilitation and Healing; Fair Oaks (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Employee perks program

Job summary

Bethany Center for Rehabilitation and Healing is seeking a full-time Customer Service/Patient Experience Professional to grow in post-acute care. The role focuses on guiding patient experience, engagement of employees, and developing leadership skills in a supportive environment.

This entry-level management position offers pathways to leadership and national networking opportunities as you contribute to exceptional service for residents recovering from hospitalization or illness.

Qualifications

• Entry-level healthcare management trajectory with growth potential.
• Focus on delivering genuine customer service to residents and patients.
• Opportunity to lead employee engagement activities.

Responsibilities

• Oversee patient/guest experience and support staff in daily operations.
• Lead employee engagement councils to capture staff input.
• Collaborate with leadership to enhance service quality.

Skills

Healthcare management

Leadership development

Customer service

Employee engagement

Job description

Bethany Center for Rehabilitation and Healing is seeking a full-time Customer Service/Patient Experience Professional to grow in post-acute care. The role focuses on guiding patient experience, engagement of employees, and developing leadership skills in a supportive environment.

This entry-level management position offers pathways to leadership and national networking opportunities as you contribute to exceptional service for residents recovering from hospitalization or illness.