Customer Service and Patient Experience Professional

CareRite Centers, LLC; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee perks

Job summary

CareRite Centers, LLC seeks a full-time Customer Service & Patient Experience - Administrator in Training (AIT) in post-acute care. The role focuses on supervising patient/guest experience and supporting employee engagement.

You will train in healthcare management through our national AIT program, with a schedule Sunday-Thursday, 11 AM - 7 PM, and compensation at $21 per hour. This entry-level position offers strong growth and networking opportunities.

Qualifications

• Entry-level healthcare management position.
• Commitment to excellent customer service for residents and patients.
• Enrollment in national Administrator-in-Training (AIT) program to earn LNHA licensure.

Responsibilities

• Oversee patient/guest experience and ensure high levels of service quality.
• Lead employee engagement initiatives and councils to give staff a voice in the work environment.

Job description

Customer Service and Patient Experience Professional:

Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let’s talk employee perks.

We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.

Here at The Riverside Premier Rehabilitation and Healing Center we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks?

Do we still have your attention? Great!

Interested in who we are as an organization?

We are seeking a full-time Customer Service & Patient Experience - AIT (Administrator in Training) professional who is looking to grow in the field of post-acute care.

This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare management position that offers tremendous growth and national networking opportunities

Here’s what we are looking for:

• Dedicated professionals who want to grow in healthcare management


• Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness


• Applicants are interested in enrolling in our national Administrator-in-Training (AIT) program to earn their licensure in nursing home administration (LNHA)


• Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.


• Candidates who may have an interest in growing their expertise in employee operations


• Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment


• Professionals who are open to working a full-time schedule - Sunday-Thursday; 11 AM - 7 PM

Meet a resident from one of our sister facilities, Mr. English in Manhattan!

Salary $21 an hour

Equal Opportunity Employer (EOE

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