Entry-Level Patient Advocate: Scheduling & Support

MedRisk; Conshohocken (Montgomery County); On-site; USD 42,000 - 62,000; Full time

Job summary

MedRisk in the United States is seeking a Patient Advocate to retain client loyalty by delivering clear, efficient, and valuable support to callers while coordinating with Adjusters and Nurse Case Managers to ensure a best-in-class experience.

The ideal candidate is empathetic, professional, and capable of multi-tasking in a fast-paced environment, with strong MS Word, Excel, and Outlook skills and a Bachelor’s degree preferred.

Qualifications

• Bachelor’s Degree preferred.
• Self-motivated and able to work independently.
• Strong work ethic and reliability.
• Ability to multi task in a fast paced environment.
• Detail oriented with time management and organization skills.
• Ability to think critically.
• Solid experience with MS Word, Excel and Outlook.

Responsibilities

• Make outbound calls to schedule patients in a timely manner to meet metrics.
• Understand and comply with interdepartmental procedures and policies.
• Meet department goals for quality and quantity of work input.
• Complete special projects or tasks as assigned by the supervisor.
• Provide best in class customer service to all callers.
• Investigate cases requiring missing information to schedule initial evaluations.

Skills

Self-motivated

Strong work ethic

Multi tasking

Detail oriented

Time management

Critical thinking

Empathy

Education

Bachelor’s Degree preferred

Tools

MS Word

Excel

Outlook

Job description

MedRisk in the United States is seeking a Patient Advocate to retain client loyalty by delivering clear, efficient, and valuable support to callers while coordinating with Adjusters and Nurse Case Managers to ensure a best-in-class experience.

The ideal candidate is empathetic, professional, and capable of multi-tasking in a fast-paced environment, with strong MS Word, Excel, and Outlook skills and a Bachelor’s degree preferred.