Entry-Level Network Admin & Support (Flexible Hours)

Mccno; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

MCCNO is seeking a Network Support Associate to monitor wired and wireless networks, assist with event-related networking needs, and troubleshoot routine connectivity issues. You will follow SOPs, generate basic performance reports, and escalate complex problems to senior staff.

Required is an IT-related degree or equivalent, with 2 years networking experience preferred, and familiarity with Cisco IOS and ArubaOS. Ability to work extended hours including nights and weekends is expected.

Qualifications

• Associates or better in Information Technology or related field.
• Two years related experience and/or training in mid to large scale networking environments preferred; or equivalent combination of education and experience.
• Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN) and other common network concepts.
• Exposure to routers, switches, firewalls, and wireless systems (coursework, labs, or entry-level work).
• Familiarity with device operating systems (e.g., Cisco IOS, HPE ArubaOS). Through coursework or entry-level tasks

Responsibilities

• Monitor wired and wireless networks for availability and performance.
• Document and elevate unusual activity or outages to senior staff.
• Perform firmware updates and basic device checks under supervision.
• Follow established SOPs for changes and maintenance.
• Generate and review basic network performance reports.
• Provide first-level client support for event-related networking needs.
• Troubleshoot and resolve routine connectivity issues.
• Escalate configuration or design-level issues to senior staff.

Skills

Networking fundamentals

Education

Associates or higher in IT or related field

Tools

Cisco IOS

HPE ArubaOS

Linux

Windows

Job description

MCCNO is seeking a Network Support Associate to monitor wired and wireless networks, assist with event-related networking needs, and troubleshoot routine connectivity issues. You will follow SOPs, generate basic performance reports, and escalate complex problems to senior staff.

Required is an IT-related degree or equivalent, with 2 years networking experience preferred, and familiarity with Cisco IOS and ArubaOS. Ability to work extended hours including nights and weekends is expected.