Entry-Level Mortgage Specialist: Path to Loan Officer

West Capital Lending; Irvine (CA); Sur place; USD 52 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Résumé du poste

West Capital Lending is hiring a Customer Lending Representative (Junior Loan Officer) to train on mortgage lending, with mentorship and a clear path to a Loan Officer role within 3–6 months. You'll assist clients with mortgage inquiries, pre‑approve prospects, manage communications, and keep accurate records using our software.

Strong communication, organization, and adaptability are essential for success. Hours are MWf 9am–6pm and T/Th 9am–7pm.

Qualifications

• Experience in sales or customer service is preferred but not required.
• Excellent communication skills, both verbal and written, to interact with clients.
• Attention to detail and strong organizational abilities to manage multiple tasks efficiently.

Responsabilités

• Provide exceptional customer service by assisting clients with their mortgage inquiries.
• Pre-approve potential clients.
• Handle Email, Calls and Text Message campaigns to prospective clients.
• Maintain accurate records of all client interactions using software.
• Pre-approve clients with a series of questions.
• Collaborate with other bankers to ensure compliance with regulations and policies.

Connaissances

Excellent communication

Sales experience

Customer service

Description du poste

West Capital Lending is hiring a Customer Lending Representative (Junior Loan Officer) to train on mortgage lending, with mentorship and a clear path to a Loan Officer role within 3–6 months. You'll assist clients with mortgage inquiries, pre‑approve prospects, manage communications, and keep accurate records using our software.

Strong communication, organization, and adaptability are essential for success. Hours are MWf 9am–6pm and T/Th 9am–7pm.