Entry-Level Medical Records ROI Specialist

Datavant; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Training program and mentorship

Company equipment provided

Full benefits: PTO, Health, Vision, &

Job summary

Datavant is seeking an entry level ROI processor focused on processing medical record requests in a timely, accurate manner while safeguarding patient privacy and ensuring HIPAA compliance. The role emphasizes handling releases of information, maintaining confidentiality, and using multiple platforms to document and manage patient health records at our West Palm Beach site.

The position runs Monday–Friday, 8:00 AM–4:30 PM, with training and mentorship provided.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedules pick-ups.
• Other duties as assigned.

Skills

HIPAA knowledge

Data entry

Professional verbal and written comms

Education

High School Diploma or GED

Tools

Microsoft Office

EHR/Billing Systems familiarity

Job description

Datavant is seeking an entry level ROI processor focused on processing medical record requests in a timely, accurate manner while safeguarding patient privacy and ensuring HIPAA compliance. The role emphasizes handling releases of information, maintaining confidentiality, and using multiple platforms to document and manage patient health records at our West Palm Beach site.

The position runs Monday–Friday, 8:00 AM–4:30 PM, with training and mentorship provided.