Entry-Level Logistics Coordinator: Shipments & Freight

Keep It Real Foods LLC; Madison (WI); On-site; USD 29,000 - 36,000; Full time

Job summary

Keep It Real Foods LLC in Madison, WI is seeking an Entry-Level Logistics Coordinator to keep shipments moving on time, on budget, and with accurate records. You will schedule inbound and outbound freight, work with carriers and the warehouse team, and solve day-to-day delivery problems.

No prior logistics experience is required; we will train you on our systems and processes, with a focus on developing your skills in shipment coordination, carrier communications, and data accuracy within our

Qualifications

• High school diploma or GED.
• 0–2 years of experience in logistics, shipping, warehousing, customer service, or another detail-oriented role.
• Working knowledge of Microsoft Excel (sorting, filters, basic formulas) and email.
• Clear written and spoken English for daily contact with carriers and customers.
• Ability to work on-site and occasionally adjust hours during peak shipping periods.

Responsibilities

• Schedule inbound and outbound shipments (LTL, FTL, parcel) and book pickups with approved carriers.
• Track shipments in real time and update customers and internal teams on status and delays.
• Prepare and verify shipping documents, including bills of lading, packing lists, and delivery receipts.
• Request and compare freight quotes so the team can choose the best rate and transit time.
• Serve as a daily contact for carriers, drivers, and suppliers on appointments and pickup windows.
• Respond to customer questions about orders, delivery dates, and tracking by phone and email.
• Help resolve delays, damages, shortages, and refused deliveries, and assist with freight claims.
• Enter and maintain accurate order, shipment, and inventory data in the TMS/WMS and ERP system.
• Audit freight invoices against quotes and flag billing discrepancies.
• Follow safety, regulatory, and company procedures, including hazmat and customs paperwork when applicable.
• Produce simple weekly reports on on-time delivery, freight spend, and open issues.

Skills

Attention to detail

Organization

Communication

Problem solving

Teamwork

Willingness to learn

Education

High school diploma or GED

Associate's or Bachelor's degree in supply chain management, logistics, business, or related field

Tools

Microsoft Excel

Job description

Keep It Real Foods LLC in Madison, WI is seeking an Entry-Level Logistics Coordinator to keep shipments moving on time, on budget, and with accurate records. You will schedule inbound and outbound freight, work with carriers and the warehouse team, and solve day-to-day delivery problems.

No prior logistics experience is required; we will train you on our systems and processes, with a focus on developing your skills in shipment coordination, carrier communications, and data accuracy within our