Entry-Level IT Support Specialist (US—Visa Required)

Woopel; Norge (OK); On-site; USD 11,000 - 13,000; Full time

Benefits offered by this job

Monthly salary

Entry-level position

Job summary

Woopel seeks an IT Support Specialist to provide technical assistance to users, manage hardware, software, networks and peripherals, and ensure smooth operation of systems. Based in the United States, you will handle tickets via phone, email, or in person, troubleshoot issues, install and configure systems, and maintain documentation.

This entry-level role is ideal for fresh graduates and requires a Bachelor's in Computer Science or related field; Windows proficiency, good communication, and the

Qualifications

• Bachelor's degree or related field preferred.
• Strong knowledge of computer hardware, software, networks and peripherals.
• Familiarity with Windows operating systems.
• Excellent communication and time management skills.

Responsibilities

• Provide technical support to computer users via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues and document actions.
• Install and configure computer systems and applications.
• Maintain documentation of all support activities.
• Collaborate with IT team to resolve complex problems.
• Keep systems updated and secure; assist with backups and recovery.
• Train new employees on company systems and procedures.

Skills

Windows OS

Hardware knowledge

Networking basics

Troubleshooting

Communication skills

Time management

Teamwork

Education

Bachelor's degree in Computer Science or related field

Job description

Woopel seeks an IT Support Specialist to provide technical assistance to users, manage hardware, software, networks and peripherals, and ensure smooth operation of systems. Based in the United States, you will handle tickets via phone, email, or in person, troubleshoot issues, install and configure systems, and maintain documentation.

This entry-level role is ideal for fresh graduates and requires a Bachelor's in Computer Science or related field; Windows proficiency, good communication, and the