IT Support Specialist

Woopel; Norge (OK); On-site; USD 11,000 - 13,000; Full time

Benefits offered by this job

Monthly salary

Entry-level position

Job summary

Woopel seeks an IT Support Specialist to provide technical assistance to users, manage hardware, software, networks and peripherals, and ensure smooth operation of systems. Based in the United States, you will handle tickets via phone, email, or in person, troubleshoot issues, install and configure systems, and maintain documentation.

This entry-level role is ideal for fresh graduates and requires a Bachelor's in Computer Science or related field; Windows proficiency, good communication, and the

Qualifications

• Bachelor's degree or related field preferred.
• Strong knowledge of computer hardware, software, networks and peripherals.
• Familiarity with Windows operating systems.
• Excellent communication and time management skills.

Responsibilities

• Provide technical support to computer users via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues and document actions.
• Install and configure computer systems and applications.
• Maintain documentation of all support activities.
• Collaborate with IT team to resolve complex problems.
• Keep systems updated and secure; assist with backups and recovery.
• Train new employees on company systems and procedures.

Skills

Windows OS

Hardware knowledge

Networking basics

Troubleshooting

Communication skills

Time management

Teamwork

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Us Norway

IT Support Specialist

As an IT Support Specialist, you will be responsible for providing technical support and assistance to computer users in a fast-paced and dynamic environment. Your main objective will be to ensure the smooth operation of all computer systems, including hardware, software, networks, and peripheral devices. You will be based in the United States and will need to have your own visa and accommodation arrangements.

Responsibilities

• Provide technical support and assistance to computer users via phone, email, or in-person
• Troubleshoot hardware, software, network, and peripheral device issues
• Install and configure computer systems and applications
• Maintain documentation of all support activities
• Collaborate with other IT team members to resolve complex issues
• Conduct regular system maintenance and updates
• Keep abreast of new technologies and recommend upgrades or improvements as needed
• Ensure data security by implementing proper backup procedures
• Train new employees on company's computer systems and procedures

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Previous experience in a similar role preferred but not required
• Strong knowledge of computer hardware, software, networks, and peripherals
• Familiarity with Windows operating systems
• Ability to troubleshoot complex technical issues
• Excellent communication skills
• Good time management skills
• Ability to work independently as well as part of a team

Salary: $1100 per month (without accommodation)

Location: United States (own visa required)

We welcome applicants from all nationalities who meet the above requirements.

This is an entry-level position suitable for fresh graduates looking to gain experience in the field of IT support.