Entry-Level IT Support & Security Analyst

Farouk Systems Inc.; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Farouk Systems Inc. is seeking a motivated entry-level Computer Support / IT Security Analyst to join our IT team in Houston, Texas. This role offers first-line technical support and involves maintaining and securing our IT systems, networks, and data.

The ideal candidate will possess a foundational understanding of IT systems and possess strong problem-solving skills, with a focus on cybersecurity best practices. A Bachelor's degree in Information Technology or a related field is required.

Qualifications

• Basic understanding of IT systems and cybersecurity best practices.
• Internship in IT support or cybersecurity is preferred.
• Exposure to cloud platforms like Microsoft Azure or AWS is a plus.

Responsibilities

• Provide Level 1 technical support for IT systems and applications.
• Assist in monitoring security tools and handling user access reviews.
• Support basic network troubleshooting and system maintenance tasks.

Skills

Problem-solving skills

Communication

Customer service orientation

Attention to detail

Education

Bachelor’s degree in Information Technology or related field

Tools

Windows operating systems

Microsoft 365

Ticketing systems (ServiceNow, Jira)

Remote support tools

Job description

Farouk Systems Inc. is seeking a motivated entry-level Computer Support / IT Security Analyst to join our IT team in Houston, Texas. This role offers first-line technical support and involves maintaining and securing our IT systems, networks, and data.

The ideal candidate will possess a foundational understanding of IT systems and possess strong problem-solving skills, with a focus on cybersecurity best practices. A Bachelor's degree in Information Technology or a related field is required.