Entry-Level IT Support Engineer

thermo; East Windsor Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Healthcare packages

In-house and factory training

Tuition reimbursement

Vacation/Sick Time

Casual Dress

Job summary

Thermo Systems in New Jersey is seeking an entry-level IT professional to join our enterprise IT team. You will provide frontline help desk support to users and clients and assist in maintaining the organization's IT infrastructure.

The role emphasizes customer service, hands-on hardware and software troubleshooting, and collaboration with project teams. A BA/BS and 0–3 years' experience are typical, with certifications such as CompTIA A+/Networking+/Security+ preferred.

Qualifications

• BA/BS degree or equivalent with relevant technical experience.
• Typically 0–3 years of industry experience.
• Preferred: CompTIA A+, Network+, or Security+ certifications.

Responsibilities

• Provide Tier 1 response and support.
• Support users and enterprise IT operations.
• Maintain and troubleshoot laptops, software, hardware, and network connectivity.
• Configure operating systems and user devices.
• Assist with testing and deployment of IT projects.
• Maintain office equipment.

Skills

Tier 1 IT support

Python basics

Computer networks

Operating systems

Laptop/workstation config

Customer service

Troubleshooting

Education

Bachelor's degree

BA/BS preferred

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

Thermo Systems in New Jersey is seeking an entry-level IT professional to join our enterprise IT team. You will provide frontline help desk support to users and clients and assist in maintaining the organization's IT infrastructure.

The role emphasizes customer service, hands-on hardware and software troubleshooting, and collaboration with project teams. A BA/BS and 0–3 years' experience are typical, with certifications such as CompTIA A+/Networking+/Security+ preferred.