Entry-Level IT Device Configuration Technician

MCPc; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

MCPc is seeking an entry-level Configuration Center Technician in Ohio to pre-configure equipment for customers. You will follow documented instructions, perform basic kitting, unbox and re-pack devices for shipping, and validate readiness prior to shipment.

The role offers growth opportunities in IT with hands-on training and teamwork. The position emphasizes attention to detail, strong communication, and the ability to manage multiple low-complexity tasks, with a focus on quality and timely

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of related experience or relevant training preferred.
• Valid Driver's License required.

Responsibilities

• Follow written work instructions to provision and configure IT devices for deployment.
• Perform basic kitting of equipment per customer requirements.
• Unbox, re-box and prepare equipment for shipping.
• Clean, test and inspect IT devices before shipment.
• Escalate issues to supervisor as needed.
• Participate in internal departmental and project meetings.
• Suggest process and efficiency improvements.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Multitasking

Independent work

Team-oriented

Education

High School Diploma or GED

Valid Driver's License

Job description

MCPc is seeking an entry-level Configuration Center Technician in Ohio to pre-configure equipment for customers. You will follow documented instructions, perform basic kitting, unbox and re-pack devices for shipping, and validate readiness prior to shipment.

The role offers growth opportunities in IT with hands-on training and teamwork. The position emphasizes attention to detail, strong communication, and the ability to manage multiple low-complexity tasks, with a focus on quality and timely