IT Device Configuration Technician - Entry Level

MCPc Incorporated; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

MCPc Incorporated is seeking an entry-level Configuration Center Technician to pre-configure equipment for shipment and verify proper functioning before dispatch. You will follow documented procedures, assist with basic kit assembly, packaging, and device testing, while developing IT skills in a collaborative environment.

The role emphasizes quality, accuracy, and timeliness, with opportunities for growth in the IT industry.

Qualifications

• High School Diploma or GED with 1 year of experience preferred.
• Valid Driver's License (less than 6 points).
• Entry-level role with certifications pursued within first year.

Responsibilities

• Follow specific written work instructions to provision and configure IT devices for deployment.
• Basic kitting of equipment per customer requirements.
• Unbox, re-box and process equipment for shipping.
• Clean, test, and inspect IT devices.
• Escalate technical or other issues to supervisor.
• Participate in internal department and project meetings.
• Suggest process improvements to increase efficiency.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Multitasking

Independent work

Teamwork

Learning IT disciplines

Attention to detail

Education

High School Diploma or GED

Job description

MCPc Incorporated is seeking an entry-level Configuration Center Technician to pre-configure equipment for shipment and verify proper functioning before dispatch. You will follow documented procedures, assist with basic kit assembly, packaging, and device testing, while developing IT skills in a collaborative environment.

The role emphasizes quality, accuracy, and timeliness, with opportunities for growth in the IT industry.