Entry-Level IT Desktop Support – Mountain Community Tech

BOGUS BASIN RECREATIONAL ASSOCIATION INC; Idaho; On-site; USD 42,000 - 62,000; Full time

Job summary

Bogus Basin Mountain Recreation Area is seeking an Entry-Level IT Desktop Support Technician to join our team. This role kicks off a career in Information Technology with a passion for technology, problem solving, and growth within our organization.

You will support computers, networks, and servers, work closely with the IT Manager, and serve as a backup for network, server, and desktop operations. Excellent communication and teamwork are essential, and an embrace of Bogus Basin’s mission is

Qualifications

• Bachelor’s degree or internship in IT is a plus but not required.
• Understanding and ability to install and support Microsoft products.
• Windows 10 and Windows 11 experience.
• Ability to ski or snowboard to Bogus Basin locations.
• Analytically minded and able to evaluate options against results.
• Excellent communication and interpersonal skills.
• Works well independently and in a team.
• Passionate about Bogus Basin’s Mission and outdoors.

Responsibilities

• Assist Network Administrator to understand business needs for the network.
• Maintain documentation for computers, network, and servers.
• Maintain accurate computer inventory.
• Field IT support requests, troubleshoot, resolve, and document issues.
• Troubleshoot technical problems and coordinate with third-party support.
• Assist with software maintenance and implementation.
• Assist with hardware maintenance and deployments.
• Identify problems and opportunities for improvement.
• Maintain a positive and professional attitude toward guests and staff.

Skills

Analytical mindset

Communication skills

Teamwork

Independent work

Education

Bachelor’s degree

Tools

Microsoft products

Job description

Bogus Basin Mountain Recreation Area is seeking an Entry-Level IT Desktop Support Technician to join our team. This role kicks off a career in Information Technology with a passion for technology, problem solving, and growth within our organization.

You will support computers, networks, and servers, work closely with the IT Manager, and serve as a backup for network, server, and desktop operations. Excellent communication and teamwork are essential, and an embrace of Bogus Basin’s mission is