Entry-Level Insurance Support Specialist

Farmers Alliance Companies; McPherson (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Farmers Alliance Companies in McPherson, Kansas is seeking an entry-level Customer Service Representative to handle routine transactions and respond to customer inquiries. You will support data accuracy across systems and follow established procedures in a supportive insurance team environment.

Ideal candidates enjoy helping people, communicate clearly, and are eager to build strong service skills with training provided.

Qualifications

• High school diploma or GED required.
• No prior experience required—training provided.
• Strong desire to learn and grow in insurance service.

Responsibilities

• Respond to basic customer and agent inquiries through phone, email, chat, and other channels using established procedures
• Maintain data accuracy across systems and documentation
• Escalate complex or unusual issues appropriately
• Follow standard processes, policies, and service expectations

Skills

Attention to detail

Customer service

Communication skills

Process adherence

Learning mindset

Education

High school diploma or GED

Job description

Farmers Alliance Companies in McPherson, Kansas is seeking an entry-level Customer Service Representative to handle routine transactions and respond to customer inquiries. You will support data accuracy across systems and follow established procedures in a supportive insurance team environment.

Ideal candidates enjoy helping people, communicate clearly, and are eager to build strong service skills with training provided.