Entry-Level Insurance Customer Support Specialist

Insight Global; Plymouth (Luzerne County); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Vision insurance

Medical insurance

401(k)

Job summary

A customer service solutions provider is seeking an entry-level Customer Service Representative in Plymouth, Luzerne County. Responsibilities include communicating with customers via phone, email, and chat, providing product information, and collaborating with internal teams. The ideal candidate should have 1-3 years of experience, excellent phone etiquette, and strong communication skills. The position offers a pay range of $16.00/hr - $18.00/hr along with additional benefits such as vision insurance and 401(k).

Qualifications

• 1-3 years of relevant experience required.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills are essential.
• Ability to multi-task, organize, and prioritize work effectively.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about product, pricing, and availability.
• Collaborate with internal departments to meet customer needs.
• Perform data entry in various platforms.

Skills

Excellent phone etiquette

Strong verbal communication skills

Strong written communication skills

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

A customer service solutions provider is seeking an entry-level Customer Service Representative in Plymouth, Luzerne County. Responsibilities include communicating with customers via phone, email, and chat, providing product information, and collaborating with internal teams. The ideal candidate should have 1-3 years of experience, excellent phone etiquette, and strong communication skills. The position offers a pay range of $16.00/hr - $18.00/hr along with additional benefits such as vision insurance and 401(k).