Entry Level Insurance Customer Service Rep (copy)

Insurance-Brokers-of-M; Brooklyn Center (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hands-on Training

Mon-Fri Schedule

Evenings Off

Pay Raise Opportunities

Work Life Balance

Team Meetings

Weekends Off

Career Growth Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

401K

licensing assistance

Job summary

Insurance Brokers of MN in Brooklyn Center, MN, is seeking an enthusiastic Entry Level Insurance Customer Service Representative to join our team. You will be the friendly first contact for clients, helping them understand policies and protect what matters most.

No license is required to start; licensing classes and testing are paid by us to help you grow. We offer a Monday–Friday schedule, evenings off, and clear opportunities for career growth in a supportive, collaborative culture.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Strong active listening abilities.
• Basic computer proficiency.
• Licensing assistance is available and encouraged.

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.
• Provide accurate information about insurance policies and company procedures.
• Assist customers with policy changes, payments, and general account maintenance.
• Help resolve customer issues and escalate complex problems to the appropriate team members.
• Maintain detailed and accurate customer records.
• Collaborate with colleagues to ensure a smooth customer experience.

Skills

Customer service

Communication skills

Active listening

Multitasking

Computer skills

Education

High school diploma or equivalent

Job description

Job Description

Are you looking for a place to start your career where you can learn, grow, and genuinely make a difference?

Insurance Brokers of MNin Brooklyn Center, Minnesota, is looking for an enthusiastic Entry Level Insurance Customer Service Representative to join our energetic and supportive team.

We’re proud of the welcoming culture we’ve built, where collaboration, integrity, and professional growth are encouraged. You’ll receive the support you need to develop your skills while working alongside a team that values new ideas, celebrates individual contributions, and works together to provide an excellent client experience.

In this role, you’ll be more than just a voice on the phone. You’ll become a trusted point of contact for our clients, helping them understand their coverage and protect what matters most. If you’re a clear communicator with a helpful spirit and a willingness to learn, this is a great opportunity tobuild a rewarding career in insurance with a company invested in your success. No insurance license is required to get started, and we’ll pay for your licensing classes and testing to help you take that next step in your career.

Benefits

• Hands on Training
• Mon-Fri Schedule
• Evenings Off
• Pay Raise Opportunities
• Work Life Balance
• Team Meetings
• Weekends Off
• Career Growth Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• 401K
• licensing assistance

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.
• Provide accurate information about insurance policies and company procedures.
• Assist customers with policy changes, payments, and general account maintenance.
• Help resolve customer issues and escape complex problems to the appropriate team members.
• Maintain detailed and accurate customer records.
• Collaborate with colleagues to ensure a smooth customer experience.

Requirements

• Property & Casualty license preferred, but not required. Licensing assistance is available.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong active listening abilities.
• Basic computer proficiency and ability to learn new software.
• A positive attitude and genuine desire to help people.
• Ability to manage multiple tasks efficiently.