Entry-Level Insurance Customer Care Specialist

Insurance-Brokers-of-M; Brooklyn Center (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hands-on Training

Mon-Fri Schedule

Evenings Off

Pay Raise Opportunities

Work Life Balance

Team Meetings

Weekends Off

Career Growth Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

401K

licensing assistance

Job summary

Insurance Brokers of MN in Brooklyn Center, MN, is seeking an enthusiastic Entry Level Insurance Customer Service Representative to join our team. You will be the friendly first contact for clients, helping them understand policies and protect what matters most.

No license is required to start; licensing classes and testing are paid by us to help you grow. We offer a Monday–Friday schedule, evenings off, and clear opportunities for career growth in a supportive, collaborative culture.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Strong active listening abilities.
• Basic computer proficiency.
• Licensing assistance is available and encouraged.

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.
• Provide accurate information about insurance policies and company procedures.
• Assist customers with policy changes, payments, and general account maintenance.
• Help resolve customer issues and escalate complex problems to the appropriate team members.
• Maintain detailed and accurate customer records.
• Collaborate with colleagues to ensure a smooth customer experience.

Skills

Customer service

Communication skills

Active listening

Multitasking

Computer skills

Education

High school diploma or equivalent

Job description

Insurance Brokers of MN in Brooklyn Center, MN, is seeking an enthusiastic Entry Level Insurance Customer Service Representative to join our team. You will be the friendly first contact for clients, helping them understand policies and protect what matters most.

No license is required to start; licensing classes and testing are paid by us to help you grow. We offer a Monday–Friday schedule, evenings off, and clear opportunities for career growth in a supportive, collaborative culture.