Entry-Level Insurance Claims Specialist (Remote)

Auto-Owners Insurance; Minnesota; Hybrid; USD 50,000 - 82,000; Full time

Benefits offered by this job

matched 401(k)

fully funded pension plan

medical, prescription, dental and vis

life insurance for associate, spouse,

sick pay

long term disability

FSAs (health & dependent)

paid time off incl. holidays, vacation

adoption assistance

insurance discounts

education matching gifts

student loan assistance

gym membership

company car

Job summary

Auto-Owners Insurance in Minnesota is seeking a motivated claims trainee to join our team. This entry-level role handles claims under close supervision through investigation, evaluation, and resolution, with in-person training followed by flexible work-from-home time defined by leadership.

The position includes completing the Company’s claims training program, developing negotiation skills, and serving agents and insureds. A bachelor’s degree or equivalent in claims handling is preferred.

Qualifications

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling.
• Ability to organize data, multi-task and make decisions independently.
• Above average communication skills (written and verbal).
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues.
• Ability to maintain confidentiality and data security.
• Ability to effectively deal with a diverse group individuals.
• Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents).
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.
• Continually develop product knowledge through participation in approved educational programs.

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims.
• Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products.
• Learn and comply with Company claim handling procedures.
• Develop entry-level claim negotiation and settlement skills.
• Build skills to effectively serve the needs of agents, insureds, and others.
• Meet and communicate with claimants, legal counsel, and third-parties.
• Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment.
• Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements.

Skills

Data organization

Communication skills

Report writing

Complex issue resolution

Data security

Diversity awareness

Math & finance basics

Driver's license

Continuous learning

Education

Bachelor’s degree or equivalent in claims handling

Job description

Auto-Owners Insurance in Minnesota is seeking a motivated claims trainee to join our team. This entry-level role handles claims under close supervision through investigation, evaluation, and resolution, with in-person training followed by flexible work-from-home time defined by leadership.

The position includes completing the Company’s claims training program, developing negotiation skills, and serving agents and insureds. A bachelor’s degree or equivalent in claims handling is preferred.