Entry-Level In-Person Customer Service - Paid Training

62ML; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Career advancement

Coaching and development

Team-oriented environment

Hands-on customer service experience

Employee recognition opportunities

Communication and relationship‑skills

Job summary

62ML is seeking an entry-level Customer Service Assistant to create positive customer experiences in-person. No prior experience required as training will be provided.

You will answer questions, assist customers, and support day-to-day engagement in a collaborative team environment. This role emphasizes strong communication, problem solving, and the ability to work both independently and with colleagues on in-person outreach initiatives.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal communication and interpersonal skills.
• Friendly, patient, and professional attitude.
• Enjoyment of working with people and helping others.
• Good listening and basic problem-solving skills.
• Reliable, organized, and willing to learn.
• Ability to work independently and as part of a team.
• Comfortable working in an in-person, customer-facing environment.
• Previous customer service, retail, hospitality, or promotional experience is an advantage but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions about company products, services, and available offerings.
• Listen carefully to customer needs and provide relevant information.
• Help resolve routine customer concerns or refer complex issues to the appropriate team member.
• Support in-person customer engagement and outreach activities.
• Build positive relationships through clear and respectful communication.
• Assist with promotional activities and customer-facing initiatives when needed.
• Maintain organized records of customer interactions and follow-up activities.
• Gather customer feedback and share relevant observations with the team.
• Collaborate with colleagues to improve the overall customer experience.
• Stay informed about company offerings and service standards.
• Participate in team meetings, training sessions, and professional development activities.

Skills

Verbal communication

Interpersonal skills

Professional attitude

Team player

Active listening

Organized

Independent worker

Customer-facing in-person

Education

High school diploma or equivalent

Job description

62ML is seeking an entry-level Customer Service Assistant to create positive customer experiences in-person. No prior experience required as training will be provided.

You will answer questions, assist customers, and support day-to-day engagement in a collaborative team environment. This role emphasizes strong communication, problem solving, and the ability to work both independently and with colleagues on in-person outreach initiatives.