Entry-Level Hospital Switchboard Operator

Baldor Professional Services, LLC; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Tuition reimbursement

401(k) matching

Paid time off

Free on-site parking

Job summary

Holy Name Hospital in New Jersey seeks a Switchboard Operator to provide courteous, accurate information and route calls via computerized PBX systems. You will handle patient requests, monitor emergency alarms, and support disaster response with calm professionalism. Requires a high school diploma and experience on PBX switchboards; Spanish language skills are a plus. We offer a comprehensive benefits package and competitive hourly pay.

Qualifications

• High School Diploma or equivalent required.
• Trained and experienced on computerized PBX switchboards required.
• Computerized data entry experience is a plus.

Responsibilities

• Answers telephone calls in a clear and concise manner and provides necessary information in a courteous and professional manner.
• Advances callers to appropriate destination numbers.
• Processes patient requests through computerized telephone system, for installation of patient telephones.
• Disconnects telephone service determined by IBM daily discharge list.
• Initiates opening and closing of patient’s phones according designated time of service.
• Enters required data in various computerized voice/data systems.
• Orally telephones patients informing them of telephone service and dialing in various computerized voice/data systems.
• Telephones patients to inform them of telephone service and dialing instructions.
• Responds in a timely and professional manner to various emergency alarm systems and notifies designated personnel.

Skills

Verbal communication

Spanish (bonus)

Education

High School Diploma

Tools

PBX switchboards

Job description

Holy Name Hospital in New Jersey seeks a Switchboard Operator to provide courteous, accurate information and route calls via computerized PBX systems. You will handle patient requests, monitor emergency alarms, and support disaster response with calm professionalism. Requires a high school diploma and experience on PBX switchboards; Spanish language skills are a plus. We offer a comprehensive benefits package and competitive hourly pay.