Entry-Level Front Desk Receptionist - Medical Office

E.N.T. Specialty Partners; Lewisville (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

ENT Specialty Partners in Lewisville, TX is seeking an entry-level Front Desk Receptionist to greet patients, check in/out, schedule appointments, and handle essential front-office duties in a clinical setting.

You will maintain patient records, verify IDs and insurance, collect copays and payments, answer phones, and support daily operations while upholding a welcoming, organized environment during daytime hours Monday through Friday.

Qualifications

• High school diploma or GED required; experience preferred but not required.
• Strong communication, active listening, and time management skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Greet and check in patients; ensure timely patient flow.
• Manage multiple phone lines and scheduling systems.
• Receive referrals and contact patients for scheduling.
• Provide patients with visit information, estimated charges, and required documentation.
• Verify patient ID and insurance; assist with forms and billing questions.
• Collect and record payments (copays, co-insurance, deductibles, and balances).
• Schedule, reschedule, and confirm appointments.
• Maintain accurate and up-to-date patient records and demographics.

Skills

Communication

Active Listening

Time Management

Education

High School Diploma or GED

Tools

MS Office

Teams

Job description

ENT Specialty Partners in Lewisville, TX is seeking an entry-level Front Desk Receptionist to greet patients, check in/out, schedule appointments, and handle essential front-office duties in a clinical setting.

You will maintain patient records, verify IDs and insurance, collect copays and payments, answer phones, and support daily operations while upholding a welcoming, organized environment during daytime hours Monday through Friday.