Entry Level Field Operations Associate (FOA)

HTU; Birmingham (AL); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA and 401k

Paid time off (20 days) + holidays

Parental leave

Employee discounts

Job summary

HTU in Birmingham, AL is seeking a motivated onboarding coordinator to support client pre-employment requirements, forms, policies, and compliance‑driven onboarding processes. You will manage onboarding packets, background checks, drug tests, medical screenings, and E‑Verify compliance, while delivering outstanding front‑office service and keeping the Candidate Tracker up to date for a smooth start.

Ideal candidates will have a bachelor’s degree (preferred) and customer or sales‑focused

Qualifications

• Bachelor’s degree preferred.
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated.
• Manage onboarding packet requirements and update the Candidate Tracker until contractors start.
• Enter and manage background checks, drug testing, and medical screenings.
• Monitor E-Verify compliance and track document expirations.
• Provide front office customer service via telephone and reception.
• Order, maintain, and organize office supplies, shipments, and filing of paperwork.
• Deliver world-class customer service to ensure a quality candidate experience.

Skills

Customer service

Teamwork

Sales experience

Education

Bachelor’s Degree (preferred)

Job description

Your Role

Here’s what you will be doing:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until cleared to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

About You

The company is looking for:

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Compensation & Benefits

• Hourly rate of $20.19.
• Performance-based annual bonus potential of $4,000.
• Medical, dental, and vision insurance.
• HSA and 401k account options.
• 20 days of paid time off plus paid holidays.
• Parental and family leave.
• Employee discounts.