Entry-Level Fiber Technician — Field Installations

Forged Fiber 37; Longview (WA); On-site; USD 23,000 - 50,000; Full time

Job summary

Forged Fiber 37 is hiring for an entry-level installation technician to set up, repair, and test fiber services for homes and small businesses in Longview, WA. No prior experience required, though customer service or related work is preferred.

The role involves communicating with customers, explaining installation steps, and enabling networks on approved modems/routers. Valid driver’s license and ability to perform physically demanding tasks are required.

Qualifications

• High school diploma required.
• Valid state driver’s license with satisfactory driving record.
• Ability to climb and work at elevations.
• Willingness to work outdoors in varying weather.

Responsibilities

• Perform all in-home installation and service work for consumer and small business customers.
• Explain features and usage of equipment to customers on-site and by phone.
• Evaluate customer needs and identify additional service opportunities.
• Read and interpret service orders and electrical/technical diagrams.
• Adhere to safety policies and wear required PPE.

Skills

Driving

Work outdoors

Customer service

Safety adherence

Education

High school diploma

Job description

Forged Fiber 37 is hiring for an entry-level installation technician to set up, repair, and test fiber services for homes and small businesses in Longview, WA. No prior experience required, though customer service or related work is preferred.

The role involves communicating with customers, explaining installation steps, and enabling networks on approved modems/routers. Valid driver’s license and ability to perform physically demanding tasks are required.