Entry-Level Express Service Writer — Paid Training

Reynolds' Subaru; Connecticut; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) and profit-sharing plan

Medical, dental, and vision insurance

Paid vacation

Paid sick time

Paid training

Short-term disability and life 보험

Opportunities for growth within the 산업

Supportive, team-focused work 환경

Job summary

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer to join our service team. No automotive experience is required as we provide paid training and the support you need to succeed. You’ll greet customers, relay vehicle status to clients, and help ensure a smooth checkout experience.

We value a positive attitude, clear communication, and a team-player mentality. If you enjoy helping customers and coordinating with technicians, this is a great entry into the automotive industry

Qualifications

• No automotive experience required; paid training provided.
• Strong customer service and communication skills.
• Professional, positive attitude and eagerness to learn.
• Ability to multitask in a fast-paced environment.
• Comfortable communicating with customers in person and over the phone.

Responsibilities

• Greet customers and check in their vehicles in a friendly and timely manner
• Communicate regularly with service technicians regarding vehicle status
• Keep customers informed of diagnostic results, service needs, and technician recommendations
• Review and explain recommended maintenance and repairs
• Assist customers throughout the checkout process
• Notify customers promptly when their vehicle is complete, washed, and ready for pickup
• Review and close repair orders with customers
• Help coordinate and manage loaner and rental vehicle schedules
• Provide excellent customer service throughout the entire service experience

Skills

Customer service

Communication

Multitasking

Organization

Phone etiquette

Tools

MS Word

MS Excel

Job description

Reynolds’ Subaru in Connecticut is seeking an Express Service Writer to join our service team. No automotive experience is required as we provide paid training and the support you need to succeed. You’ll greet customers, relay vehicle status to clients, and help ensure a smooth checkout experience.

We value a positive attitude, clear communication, and a team-player mentality. If you enjoy helping customers and coordinating with technicians, this is a great entry into the automotive industry