Entry-Level Event Assistant

GEM; Norfolk (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

GEM is seeking an Entry-Level Event Assistant to join our events and customer experience team in Norfolk, VA. You will support planning, promotion, and execution of marketing events while collaborating with event marketing, sales, customer service, and PR teams.

The ideal candidate is people-oriented, organized, and eager to develop professional skills in event marketing, experiential marketing, sales, and public relations.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Comfortable interacting with a variety of customers and personalities.
• Positive, professional, and team-oriented attitude.
• Ability to adapt quickly in a fast-paced event marketing environment.
• Strong attention to detail and commitment to an exceptional customer experience.
• Eagerness to learn event marketing, experiential marketing, sales, and promotional strategies.
• High school diploma or equivalent required.

Responsibilities

• Assist with the planning, promotion, and execution of marketing and promotional events.
• Provide exceptional customer service and event support to create a positive attendee experience.
• Professionally represent clients, products, and brands while increasing brand awareness and customer engagement.
• Support event teams in achieving sales, customer acquisition, and performance goals.
• Provide customers with accurate information about products, services, promotions, and events.
• Build positive customer relationships through professional and engaging communication.
• Work with management to understand client objectives, event requirements, and customer needs.
• Assist with event setup, layout, branding, visual presentation, and overall event aesthetics.
• Collaborate with marketing and public relations teams to promote events and attract new customers.
• Assist with pre-event preparation, onsite support, customer interactions, and post-event activities.
• Maintain an energetic and professional presence while representing clients and their brands.

Skills

Communication skills

Organized

Time management

Multitasking

Customer service

Teamwork

Adaptability

Attention to detail

Willingness to learn

Professional communication

Education

High school diploma or equivalent

Job description

We are seeking a motivated, personable, and results-driven Entry-Level Event Assistant to join our events and customer experience team. This is an excellent opportunity for someone interested in event marketing, experiential marketing, brand promotion, customer engagement, sales, and public relations.

As an Event Assistant, you will support the planning, promotion, and execution of marketing and promotional events while working closely with our event marketing, sales, customer service, and public relations teams. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is eager to develop professional skills through hands-on experience.

Event Assistant Responsibilities

• Assist with the planning, promotion, and execution of marketing and promotional events.
• Provide exceptional customer service and event support to create a positive attendee experience.
• Professionally represent clients, products, and brands while increasing brand awareness and customer engagement.
• Support event teams in achieving sales, customer acquisition, and performance goals.
• Provide customers with accurate information about products, services, promotions, and events.
• Build positive customer relationships through professional and engaging communication.
• Work with management to understand client objectives, event requirements, and customer needs.
• Assist with event setup, layout, branding, visual presentation, and overall event aesthetics.
• Collaborate with marketing and public relations teams to promote events and attract new customers.
• Assist with pre-event preparation, onsite support, customer interactions, and post-event activities.
• Maintain an energetic and professional presence while representing clients and their brands.

Event Marketing Assistant Qualifications

Previous experience is welcome, but not required. Candidates with backgrounds in customer service, hospitality, retail, sales, marketing, communications, or events are encouraged to apply.

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Comfortable interacting with a variety of customers and personalities.
• Positive, professional, and team-oriented attitude.
• Ability to adapt quickly in a fast-paced event marketing environment.
• Strong attention to detail and commitment to an exceptional customer experience.
• Eagerness to learn event marketing, experiential marketing, sales, and promotional strategies.
• High school diploma or equivalent required.

What Makes a Successful Event Assistant?

The ideal candidate is:

• People-oriented and enjoys creating positive customer experiences.
• Organized and able to manage multiple priorities.
• Adaptable and comfortable in dynamic, customer-facing environments.
• Motivated to learn event marketing, sales, and promotional strategies.
• Professional when communicating with customers, clients, and team members.
• Team-focused and committed to shared goals.

Career Growth Opportunity

This Entry-Level Event Assistant position provides hands-on experience in event marketing, experiential marketing, brand promotion, customer engagement, sales, public relations, and customer experience.

It is an excellent opportunity for candidates looking to develop transferable skills and build a career in event marketing, marketing, communications, public relations, customer experience, sales, or brand management.