Entry Level Direct Service Positions!

brc; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Job summary

BRC seeks a Direct Service Worker to help manage a shelter program and support residents in a safe, empathetic environment.

You will participate in rounds, screen visitors, and document progress notes and incidents. You’ll assist with meals, inspections, and maintaining a clean facility, with mandatory overtime.

Qualifications include a HS diploma, CPR, and NYC safety certifications, plus willingness to pursue additional credentials. Bilingual abilities are a plus.

Qualifications

• High School diploma or GED required.
• CPR Certification or ability to obtain certification required.
• NYC Fire Safety Guard Certification or ability to obtain certification required.
• NYC Fire Safety Coordinator Certification preferred; willing to acquire.
• Security guard license preferred; willing to acquire.
• Food Handler Certificate preferred; willing to acquire.
• TB clearance when required.
• Experience working with individuals experiencing homelessness preferred; strong written and oral communication; basic computer literacy.

Responsibilities

• Monitor residential program for individuals experiencing homelessness, focusing on safety and a supportive environment.
• Perform rounds and address varied resident needs; manage conflict or challenging behaviors with safety in mind.
• Screen residents and visitors at front door and document incidents, progress notes, and logbook entries.
• Manage inventory for supplies; maintain fire safety drills and logs; provide emergency first aid/CPR/NARCAN when needed.
• Assist with inspections and audits; escort clients and serve meals; keep facility orderly and clean.

Skills

Conflict management

Empathy

Written communication

First aid/CPR/NARCAN

Safety awareness

Bilingual abilities

Education

High School diploma or GED

Job description

Join our Team as a Direct Service Worker in one of our shelter programs!

All shifts available!!

DUTIES/RESPONSIBILITIES:

You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as needed. Help maintain an orderly and clean facility. Related duties as assigned. This position is subject to mandatory overtime.

QUALIFICATIONS:

High School diploma or GED required

CPR Certification or the ability to obtain certification required.

NYC Fire Safety Guard Certification or the ability to obtain certification required.

NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification.

Security guard license preferred; employees must be willing to attempt to acquire license.

Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.

TB clearance when required.

Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus.

*Vaccination preferred but not required

HOURS:

Various morning, evening, and overnight shifts available

MAKE AN IMPACT:

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS:

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.