Entry-Level Data Center Technician — Rack & Cabling

Ericsson; Des Moines (IA); On-site; USD 42,000 - 66,000; Full time

Job summary

Ericsson Inc. in Council Bluffs, IA, is looking for an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers.

This entry-level role builds skills in equipment staging, cabling, inventory, and documentation, with growth opportunities within data center operations. You will perform MACD activities under supervision, follow safety and quality standards, and collaborate with experienced teammates to develop practical expertise

Qualifications

• High school diploma or technical certification preferred.
• Basic understanding of computer hardware or data center infrastructure.
• Willingness to travel up to 50–100% as needed.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured PDUs.
• Support rack‑and‑stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to conventions.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute MACD activities under supervision.
• Perform routine visual inspections and escalate issues as needed.
• Follow MOPs, safety requirements, and quality standards.

Skills

High school diploma

Technical certification

Data center infrastructure

Cable management

Documentation/data entry

Team collaboration

Safety compliance

Travel readiness

Education

High school diploma or equivalent

Job description

Ericsson Inc. in Council Bluffs, IA, is looking for an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers.

This entry-level role builds skills in equipment staging, cabling, inventory, and documentation, with growth opportunities within data center operations. You will perform MACD activities under supervision, follow safety and quality standards, and collaborate with experienced teammates to develop practical expertise