Entry Level Customs Entry Writer

Clutch Global Logistics, Inc.; Lombard (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401k Savings Plan

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Group Life Insurance

Various Additional Perks & Benefits

Job summary

A logistics company is seeking a full-time professional to manage customer experiences and ensure compliance with customs regulations. This hybrid role involves processing import security filings and documentation while fostering positive relationships both internally and with clients. The ideal candidate should demonstrate problem-solving abilities, time management skills, and adaptability. Benefits include health insurance, a 401k savings plan, and performance bonuses.

Qualifications

• Positive attitude and friendly demeanor.
• Strong work standards and productivity.
• Ability to manage multiple priorities and multitask.
• Proactive in solving problems and taking initiative.
• Autonomy and good decision making under pressure.
• Team player with collaborative mindset.
• Builds trust and demonstrates honesty.
• Adaptable to changes and new processes.
• Basic IT fluency with Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Manage the customer's experience for positive reviews.
• Process ISF entries and Customs documentation.
• Ensure compliance with policies and government regulations.
• Handle duty payments and classification of goods.
• Handle OGA processing and obtain freight release where needed.
• Manage duty payments and ACH accounts and classify goods for invoicing.
• Interface with U.S. Customs and other agencies to ensure compliance.
• Assist in driving efficiencies and growth within internal policies.
• Oversee deliveries of LCL and air freight from US ports to customers.

Skills

Customer service

Problem-solving

Time management

Collaboration

Adaptability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Overview

Job Type: Full-Time (No Travel Required)

Company: Clutch Global Logistics, Inc.

Work Location: Hybrid - Remote and Lombard, IL 60148

Responsibilities

• Manage the customers experience and work to ensure a happy and positive review
• Process ISF (Import Security Filing) entries
• Assemble entry packets for submission to Customs and approve applicable documentation
• Customs clearance of air, ocean, road, and rail shipments
• Process all entries via ABI in a compliant manner so that all CBP and other government agency requirements are fulfilled
• OGA processing
• Obtain Freight Release
• Facilitation and management of duty payments and ACH account
• Classification of goods and rating of commercial invoices
• Interface with U.S. Customs and any other government agencies
• Ensure compliance with Clutch Global Logistics, Inc. internal policies and procedures
• Recommend solutions to drive efficiencies and foster continuous growth
• Manage deliveries of LCL and air freight from US port/airport to customer door as needed

General Traits Needed for Success

The ideal candidate will possess and display the below attributes.

• Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
• Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
• Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
• Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
• Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
• Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
• Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
• Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
• Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.

Compensation

• Salary
• Potential for Individual Performance Bonus
• Potential for Team Performance Bonus
• Annual Corporate Sponsored 401k Contributions

Benefits

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
• Dental Insurance - employee and dependents (Majority Funded by Employer)
• Vision Insurance - employee and dependents (Majority Funded by Employer)
• Short-term & Long-term Disability Insurance (Fully Funded by Employer)
• Group Life Insurance (Fully Funded by Employer)
• Various Additional Perks & Benefits

For company information please visit us at www.clutchglobal.com