Remote Customer Success Associate | Flexible Entry-Level

AO Globe Life; United States; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Entry-level position

Onboarding and training

Job summary

AO Globe Life is seeking a Customer Success Associate to join a fully remote, entry-level team in the United States. The role emphasizes helping clients, building strong relationships, and delivering positive customer experiences.

No prior experience is required, and onboarding and training are provided to develop the necessary skills. You will meet with clients virtually, manage relationships, and assist with benefit information and service options, while maintaining client records and

Qualifications

• Must be legally authorized to work in the United States.

Responsibilities

• Meet clients through scheduled virtual appointments.
• Build and maintain positive client relationships.
• Assist clients with benefit information and available service options.
• Respond to client questions and provide professional support.
• Maintain accurate client records and complete follow-up as needed.
• Collaborate with team members to achieve individual and team goals.

Skills

Communication skills

Interpersonal skills

Remote work capability

Willingness to learn

Customer service mindset

Job description

AO Globe Life is seeking a Customer Success Associate to join a fully remote, entry-level team in the United States. The role emphasizes helping clients, building strong relationships, and delivering positive customer experiences.

No prior experience is required, and onboarding and training are provided to develop the necessary skills. You will meet with clients virtually, manage relationships, and assist with benefit information and service options, while maintaining client records and