Entry-Level Customer Service with Paid Training & Growth

hhv; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

hhv in Richmond, VA is seeking an Entry-Level Customer Service Representative to provide friendly and professional support to customers. This role offers paid training, hands-on coaching, and opportunities to develop communication and problem-solving skills.

No prior experience is required; training is provided. You will assist customers in person, by phone, and via email, build relationships, support events and promotions, and help maintain accurate records and a positive overall experience.

Qualifications

• No prior customer service experience required; paid training provided.
• Excellent communication and interpersonal skills.
• Friendly, professional attitude and a willingness to learn.
• Ability to work independently and as part of a team.
• Comfortable interacting with customers in person, by phone, and via email.
• Strong problem-solving and organizational abilities.

Responsibilities

• Provide friendly and professional customer service
• Answer questions and assist customers with their needs
• Communicate with customers in person, by phone, and through email
• Build positive customer relationships through communication and follow-up
• Assist with customer engagement, events, and promotions
• Support event registration and customer-facing activities
• Maintain accurate customer information and records
• Listen to customer feedback and help provide a positive customer experience
• Work with team members to meet customer service goals
• Represent the company professionally

Skills

Friendly demeanor

Strong communication

Interpersonal skills

Willingness to learn

Problem-solving

Team player

Organizational skills

Job description

hhv in Richmond, VA is seeking an Entry-Level Customer Service Representative to provide friendly and professional support to customers. This role offers paid training, hands-on coaching, and opportunities to develop communication and problem-solving skills.

No prior experience is required; training is provided. You will assist customers in person, by phone, and via email, build relationships, support events and promotions, and help maintain accurate records and a positive overall experience.