Entry-Level Customer Service Rep: Growth & Team Focus

Pacific Office Automation; Boise (ID); On-site; USD 30,420 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

Paid Time Off (PTO)

Vacation and Sick Leave

FSA/HSA Programs

Job summary

A leading document imaging firm is looking for an entry-level Customer Service Representative in Boise, ID. The ideal candidate should exhibit a passion for customer service and thrive in a team environment. Responsibilities include sourcing sales opportunities and managing customer communications. The role offers advancement opportunities and benefits like medical insurance, a matched 401k, and paid time off. Candidates preferred with a Bachelor's degree and strong communication skills.

Qualifications

• High quality verbal and written communication is essential for this role.
• Strong math abilities are necessary for handling accounts receivable.
• Experience with spreadsheets and database software is highly preferred.

Responsibilities

• Source sales opportunities through inbound and outbound communication.
• Understand customer needs and requirements.
• Handle high volume phone calls and emails.

Skills

Verbal communication

Written communication

Mathematics

Time management

Problem-solving

Organizational skills

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading document imaging firm is looking for an entry-level Customer Service Representative in Boise, ID. The ideal candidate should exhibit a passion for customer service and thrive in a team environment. Responsibilities include sourcing sales opportunities and managing customer communications. The role offers advancement opportunities and benefits like medical insurance, a matched 401k, and paid time off. Candidates preferred with a Bachelor's degree and strong communication skills.