Entry Level Customer Service Manager

Golden Era Promotions; Westminster (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Entry Level Customer Service Manager to join their dynamic team in Westminster. This role offers comprehensive training and growth opportunities, making it ideal for those eager to develop their skills in customer service and sales. You will be responsible for building client relationships, educating clients about products, and resolving issues efficiently. Join a forward-thinking company where your contributions can lead to significant career advancement and a rewarding work environment. If you're motivated and ready to make an impact, this is the perfect opportunity for you.

Qualifications

• Strong training in customer service and sales.
• Excellent organizational and communication abilities.

Responsibilities

• Build client relationships through exceptional customer service.
• Troubleshoot and resolve client issues effectively.

Skills

Customer Service Skills

Sales Skills

Organizational Abilities

Communication Skills

Flexibility

Self-Motivation

Job description

Job Title: Entry Level Customer Service Manager at Golden Era Promotions

Join us to apply for the Entry Level Customer Service Manager role at Golden Era Promotions.

This is an entry-level position that offers comprehensive, hands-on training in all divisions of our company. We focus on developing our team members to handle various tasks and take initiative on campaigns. Successful candidates can expect growth opportunities within the first few months based on their work ethic and dedication.

Responsibilities

• Build client relationships through exceptional customer service
• Understand and educate clients about our products and services
• Act as a point of contact for clients
• Troubleshoot and resolve client issues, especially regarding sales orders
• Maintain customer accounts and upsell products
• Provide business advice and suggestions to clients
• Retain business by addressing client concerns
• Contribute ideas to improve sales and customer satisfaction

Qualifications

• Strong training, sales, and customer service skills
• Excellent organizational abilities
• Effective communication skills across management levels
• Flexibility in a dynamic environment
• Self-motivated and able to work independently

Additional Details

Seniority level: Entry level

Employment type: Full-time

Industry: Marketing Services

Job function: Other

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