Entry-Level Customer Service Associate — Paid Training

AV Taxi Rides; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid training

Paid time off

Health insurance eligibility

Career growth opportunities

Employee transportation discounts

Stable full-time schedule

Collaborative work environment

Job summary

AV Taxi Rides in Philadelphia, PA is seeking an Entry-Level Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries.

This entry-level role offers paid training, PTO, health/dental/vision eligibility, career growth opportunities, and employee transportation discounts. The position is full-time and on-site with a stable schedule and a customer-focused team.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer proficiency and data entry skills.
• Ability to multitask in a fast-paced environment.
• Professional, customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with ride bookings, scheduling changes, and service questions.
• Provide accurate information regarding services and policies.
• Coordinate with dispatch and operations teams to support customer needs.
• Update customer information in company systems.
• Deliver excellent customer service in every interaction.

Skills

Strong communication

Interpersonal skills

Data entry

Multitasking

Professional attitude

Education

High school diploma or equivalent

Job description

AV Taxi Rides in Philadelphia, PA is seeking an Entry-Level Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries.

This entry-level role offers paid training, PTO, health/dental/vision eligibility, career growth opportunities, and employee transportation discounts. The position is full-time and on-site with a stable schedule and a customer-focused team.