On-Site Customer Service Pro | DC – Flexible Hours

Shik Consulting; Hyattsville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Performance bonus

Training & development

Advancement opportunities

Company events

Flexible schedule

Job summary

Shik Consulting is seeking a Customer Service Associate for an in-person, entry-level role in Washington, DC. Immediate start, full-time schedule, and on-site work are required.

You will greet customers, answer questions, and guide them through sign-up or purchasing processes while delivering exceptional service. You’ll represent well-known brands at retail locations and events, with full training provided.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable and confident when interacting with customers.
• Positive attitude and a genuine passion for helping people.
• Comfortable working in a fast-paced, customer-facing environment.
• Reliable, motivated, and eager to learn and develop new skills.
• Previous customer service, retail, hospitality, or sales experience is beneficial but not required.

Responsibilities

• Deliver outstanding face-to-face customer service at retail locations and promotional events.
• Engage with customers, answer questions, and provide knowledgeable product and service information.
• Build positive relationships by understanding customer needs and offering appropriate solutions.
• Guide customers through the sign-up or purchasing process while ensuring a seamless experience.
• Maintain a professional and friendly approach during every customer interaction.
• Work collaboratively with your team to achieve customer satisfaction and team objectives.

Skills

Excellent communication

Friendly demeanor

Positive attitude

Team player

Reliable

Customer service basics

Job description

Shik Consulting is seeking a Customer Service Associate for an in-person, entry-level role in Washington, DC. Immediate start, full-time schedule, and on-site work are required.

You will greet customers, answer questions, and guide them through sign-up or purchasing processes while delivering exceptional service. You’ll represent well-known brands at retail locations and events, with full training provided.