Entry Level Customer Service Assistant

Star Club Corp; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Star Club Corp is seeking an enthusiastic Entry Level Customer Service Assistant in Austin to deliver positive customer experiences and support daily service activities. No prior experience is required, as we provide comprehensive training and ongoing guidance to develop valuable skills.

You will welcome customers, answer questions about products and services, and collaborate with the team to meet service goals in a friendly, professional environment.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Positive attitude and willingness to learn.
• Good listening and problem-solving abilities.
• Reliable, adaptable, and team-oriented.
• Comfortable interacting with different types of people.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Welcome customers and provide helpful assistance.
• Answer general questions about products and services.
• Share accurate information and appropriate recommendations.
• Assist customers with identifying solutions to routine concerns.
• Support customer satisfaction and engagement initiatives.
• Maintain a friendly and professional approach during interactions.
• Collaborate with team members to achieve service goals.

Skills

Verbal communication

Interpersonal skills

Patience

Customer focus

Active listening

Problem solving

Team player

Adaptability

Job description

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

About the Role

We are seeking an enthusiastic and customer-focused Entry Level Customer Service Assistant to help deliver positive customer experiences and support daily service activities. The ideal candidate enjoys helping people, answering questions, and building positive relationships through friendly and professional interactions.

No previous customer service experience is required. We provide training and ongoing guidance to help you develop valuable skills.

Responsibilities

• Welcome customers and provide helpful assistance.

• Answer general questions about products and services.

• Share accurate information and appropriate recommendations.

• Assist customers with identifying solutions to routine concerns.

• Support customer satisfaction and engagement initiatives.

• Maintain a friendly and professional approach during interactions.

• Collaborate with team members to achieve service goals.

Qualifications

• Strong verbal communication and interpersonal skills.

• Friendly, patient, and approachable personality.

• Positive attitude and willingness to learn.

• Good listening and problem-solving abilities.

• Reliable, adaptable, and team-oriented.

• Comfortable interacting with different types of people.

• Previous customer service experience is a plus, but not required.

What We Offer

• Comprehensive training and ongoing support.

• Opportunities for professional development and career growth.

• A welcoming and collaborative team environment.

• Hands-on experience in customer engagement.

• Compensation based on the position and experience.