Customer Service Agent

Star Club; Houston (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Star Club in Houston is seeking a friendly Customer Service Agent to help customers, answer questions, and provide helpful information about products and services. You will welcome customers, explain options, and guide them to the next steps with clear communication.

We offer training and ongoing guidance to develop your communication and customer service skills within a welcoming team environment. Compensation is aligned with experience, with opportunities for growth.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, patient, and professional attitude.
• Good interpersonal and problem-solving abilities.
• Dependability and willingness to learn.
• Ability to work collaboratively in a team environment.
• Previous customer service, sales, or retail experience is an advantage but not required.

Responsabilités

• Welcome customers and provide friendly, professional assistance.
• Explain product features, service options, and promotional offers.
• Listen carefully to customer needs and recommend appropriate solutions.
• Address routine customer questions and concerns.
• Build positive relationships through clear and respectful communication.
• Help customers understand available options and next steps.
• Collaborate with team members to resolve customer concerns effectively.
• Follow service guidelines and participate in ongoing training.

Connaissances

Verbal communication

Active listening

Interpersonal skills

Problem solving

Teamwork

Dependability

Learnability

Sales background

Description du poste

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

About the Role

We are looking for a personable and customer-focused Customer Service Agent to assist customers, answer questions, and provide helpful information about products and services. This position is ideal for someone who enjoys interacting with people, solving problems, and creating positive customer experiences.

Training and ongoing guidance are provided, making this a great opportunity for candidates who want to develop their communication and customer service skills.

Responsibilities

• Welcome customers and provide friendly, professional assistance.

• Explain product features, service options, and promotional offers.

• Listen carefully to customer needs and recommend appropriate solutions.

• Address routine customer questions and concerns.

• Build positive relationships through clear and respectful communication.

• Help customers understand available options and next steps.

• Collaborate with team members to resolve customer concerns effectively.

• Follow service guidelines and participate in ongoing training.

Qualifications

• Strong verbal communication and active listening skills.

• Friendly, patient, and professional attitude.

• Good interpersonal and problem-solving abilities.

• Dependability and willingness to learn.

• Ability to work collaboratively in a team environment.

• Previous customer service, sales, or retail experience is an advantage but not required.

What We Offer

• Training and ongoing support.

• A welcoming and collaborative team environment.

• Opportunities to develop communication and customer service skills.

• Professional growth and development opportunities.

• Compensation based on the position and experience.