Entry Level Customer Service Agent

Serondanetwork; Missouri; On-site; USD 41,000 - 45,000; Full time

Job summary

Join a leading company as an Entry Level Customer Service Agent in Saint Louis, Missouri. You'll be the first point of contact for customers, providing exceptional service and support. This role offers a competitive salary, professional growth, and a supportive environment.

Benefits

Comprehensive health, dental, and vision insurance plans

401(k) retirement savings plan with employer match

Paid time off and holidays

Professional development and ongoing training opportunities

Supportive and inclusive work environment

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work in a team-oriented and fast-paced environment.

Responsibilities

• Provide prompt and courteous customer service via phone, email, and chat.
• Resolve customer complaints and issues in a professional manner.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Some college education preferred

Tools

Microsoft Office Suite

Customer service software

Job description

Join Seronda Networks as a Entry Level Customer Service Agent!

About Us: At Seronda Networks, we offer more than just cutting-edge solutions; we provide a thriving environment for professional growth, collaboration with a passionate team, and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.

Location: Saint Louis, Missouri (On-site – Must work from the office)

Working Hours: Monday to Friday

Salary Range: $41,200 - $44,780 per year

Work Type: In-person (strictly on-site)

Are you passionate about helping others and looking to kickstart your career in customer service? We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support.

Responsibilities:

• Provide prompt and courteous customer service via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and issues in a professional manner.
• Document customer interactions accurately in our database.
• Provide information on promotions, services, and company policies.
• Follow up with customers as needed to ensure satisfaction and resolution of issues.

Qualifications:

• High school diploma or equivalent; some college education preferred.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and customer service software.
• Ability to work in a team-oriented and fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Flexibility to work various shifts, including evenings and weekends.

Benefits:

• Competitive salary with opportunities for growth.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development and ongoing training opportunities.
• Supportive and inclusive work environment.

If you're ready to be the welcoming face of Seronda Networks and provide exceptional service, apply now to join our team as a Entry Level Customer Service Agent!

Seronda Networks is an equal opportunity employer committed to diversity and inclusion.

Note On-campus work in Saint Louis, Missouri