Entry Level Customer Service Agent

Patternpromotions; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

A dynamic company in Atlanta is seeking an Entry Level Customer Service Agent. This role involves assisting clients with inquiries, resolving issues, and providing excellent service. Ideal candidates will have strong communication skills and a team-oriented mindset. Join us to enhance customer experiences and grow your career!

Benefits

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for career growth and professional development

Supportive and collaborative work environment

Qualifications

• High school diploma or equivalent required; some college experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers with inquiries and provide product and service information.
• Resolve customer issues and complaints in a timely and professional manner.
• Document and maintain detailed records of customer interactions.

Skills

Communication

Problem Solving

Attention to Detail

Teamwork

Education

High school diploma or equivalent

Some college experience

Tools

CRM systems

Microsoft Office

Job description

Job Ad:Entry Level Customer Service Agent-Seronda Network (Atlanta, GA)

Job Title: Entry Level Customer Service Agent
Company: Seronda Network
Location: Atlanta, GA
Salary: $35,000 - $55,000
Job Type: Full-Time

About Us:
Seronda Network is a forward-thinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow, we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.

Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. This is an exciting opportunity for individuals who are passionate about providing exceptional service and support to our valued customers. As an Entry Level Customer Service Agent, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and delivering solutions to enhance their experience with our company.

Responsibilities:

• Assist customers with inquiries and provide product and service information.
• Resolve customer issues and complaints in a timely and professional manner.
• Document and maintain detailed records of customer interactions.
• Process customer orders and transactions accurately.
• Follow up with customers to ensure their issues are resolved and they are satisfied with the solution provided.
• Collaborate with team members to enhance the customer service experience.

Skills Required:

• High school diploma or equivalent required; some college experience preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Demonstrated ability to work well in a team-oriented setting.
• Basic computer skills, including familiarity with CRM systems and Microsoft Office.

Benefits:

• Competitive salary ranging from $35,000 to $55,000.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

If you are an organized, motivated individual looking to support a dynamic executive team, apply now to become a valued member of Seronda Network as our Entry Level Customer Service Agent!