Entry-Level Communications & Customer Engagement Associate

Launch 513; Hamilton (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive training

Mentorship program

Career advancement opportunities

Exposure to national brands

Team-oriented environment

Job summary

Launch is expanding its presence in Cincinnati, Ohio, and seeks energetic individuals for Communications Associates in a full-time, in-person role. The position emphasizes hands-on customer engagement, brand promotion, and ongoing development through training and mentorship.

Ideal candidates bring strong verbal communication, a positive attitude, and a genuine interest in marketing and business development. Prior customer service helps, but is not required as training is provided.

Qualifications

• Strong verbal communication and interpersonal skills.
• Positive attitude, professionalism, and enthusiasm.
• Ability to connect with people from diverse backgrounds.
• Self-motivated individuals who thrive in a collaborative environment.
• Strong organizational skills and willingness to learn.
• Interest in marketing, communications, sales, or business development.
• Previous customer service, retail, hospitality, or sales experience is a plus, but not required.

Responsibilities

• Represent our clients through engaging, face-to-face communication and promotional campaigns.
• Build relationships with prospective customers while delivering exceptional customer experiences.
• Communicate product information, service benefits, and promotional opportunities.
• Support customer acquisition and brand awareness initiatives throughout Cincinnati.
• Participate in retail marketing events, community outreach, and promotional activities.
• Collaborate with team members to achieve campaign objectives and performance goals.
• Attend ongoing training sessions focused on communication, leadership, and professional development.

Skills

Verbal communication

Interpersonal skills

Positive attitude

Self-motivated

Organizational skills

Marketing interest

Customer service experience

Job description

Launch is expanding its presence in Cincinnati, Ohio, and seeks energetic individuals for Communications Associates in a full-time, in-person role. The position emphasizes hands-on customer engagement, brand promotion, and ongoing development through training and mentorship.

Ideal candidates bring strong verbal communication, a positive attitude, and a genuine interest in marketing and business development. Prior customer service helps, but is not required as training is provided.