Entry-Level Communications Agent - Jumpstart Your Career

SmartRecruiters, Inc.; Oklahoma City (OK); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive salary package

Career growth opportunities

Mentorship and training

Collaborative work environment

Diverse projects and clients

Job summary

Consider Posh Pro in Oklahoma City is seeking an Entry Level Communications Agent to join our customer experience team. You’ll be the first point of contact for clients, handling inquiries by phone, email, and chat while delivering clear and courteous information.

This role offers hands-on mentorship, exposure to diverse projects, and a path for professional growth within a collaborative and fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused attitude.
• Basic proficiency with computers and communication software.
• Ability to multitask and manage time effectively.
• Attention to detail and strong organizational abilities.

Responsibilities

• Handle inbound and outbound communications with customers via phone, email, and chat.
• Provide accurate information and answer inquiries in a timely and professional manner.
• Document all customer interactions and update records accordingly.
• Assist in drafting and distributing internal and external communications.
• Collaborate with team members to develop communication strategies.
• Identify common customer concerns and suggest process improvements.

Skills

Verbal communication

Written communication

Interpersonal skills

Computer literacy

Multitasking

Attention to detail

Job description

Consider Posh Pro in Oklahoma City is seeking an Entry Level Communications Agent to join our customer experience team. You’ll be the first point of contact for clients, handling inquiries by phone, email, and chat while delivering clear and courteous information.

This role offers hands-on mentorship, exposure to diverse projects, and a path for professional growth within a collaborative and fast-paced environment.