Entry-Level Client Success Associate - Onsite

TITAN STRATEGY GROUP LLC

Akron (OH)

On-site

USD 30,000 - 42,000

Full time

10 days ago

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Benefits offered by this job

Bonus based on performance
Free uniforms
Opportunity for advancement
Training & development
Weekly base pay with performance-based

Job summary

TITAN STRATEGY GROUP LLC is hiring an Entry-Level Account Manager to support and maintain client accounts through direct, in-person interaction. This role focuses on providing account support, communicating with customers, and ensuring a positive overall experience across multiple client programs.

This position is ideal for individuals looking to build experience in client relations, account management, and day-to-day business operations within a structured, team-oriented environment.

Qualifications

  • Strong communication and interpersonal skills.
  • Professional and reliable work ethic.
  • Comfortable working with customers in a face-to-face setting.
  • Organized and able to manage multiple responsibilities.
  • Coachable and open to feedback.
  • Ability to work both independently and as part of a team.

Responsibilities

  • Meet with customers face-to-face to review account details and provide support.
  • Serve as a point of contact for questions related to services and account updates.
  • Maintain accurate records of customer interactions and account activity.
  • Work with internal team members to support client objectives and retention efforts.
  • Communicate updates, feedback, and customer needs to leadership.
  • Ensure a consistent and professional customer experience.

Skills

Strong communication
Interpersonal skills
Professional work ethic
Face-to-face customer service
Organized
Team collaboration

Job description

TITAN STRATEGY GROUP LLC is hiring an Entry-Level Account Manager to support and maintain client accounts through direct, in-person interaction. This role focuses on providing account support, communicating with customers, and ensuring a positive overall experience across multiple client programs.

This position is ideal for individuals looking to build experience in client relations, account management, and day-to-day business operations within a structured, team-oriented environment.

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