Entry-Level Client Solutions Specialist

LegalZoom.com, Inc.; Las Vegas, Northern (NV, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

401k with matching

Disability insurance

Wellness benefits up to $250

Job summary

LegalZoom.com, Inc. in Las Vegas, NV is seeking an entry-level call center specialist to handle inbound and outbound calls, provide information about services, and guide clients to the right team for consultations.

You will deliver professional, customer-focused communication via phone and email, update customer records, and thrive in a fast-paced environment. On-site role with comprehensive benefits and training provided.

Qualifications

• Strong verbal communication and phone skills with enthusiasm.
• Ability to handle high call volume in a fast-paced environment.
• Detail-oriented, organized, and able to adapt to new processes.

Responsibilities

• Answer and manage inbound and outbound calls, providing general information about our services.
• Deliver professional, customer-focused communication via phone and email.
• Update and maintain customer records to facilitate seamless interactions.
• Succeed in a fast-paced, high-volume call environment with confidence.

Skills

Verbal communication

Phone skills

High call volume experience

Organizational skills

Problem-solving mindset

Tools

Outlook

Excel

Word

Job description

LegalZoom.com, Inc. in Las Vegas, NV is seeking an entry-level call center specialist to handle inbound and outbound calls, provide information about services, and guide clients to the right team for consultations.

You will deliver professional, customer-focused communication via phone and email, update customer records, and thrive in a fast-paced environment. On-site role with comprehensive benefits and training provided.