Entry-Level Client Relations Pro — On-Site

Wayne State University; Charlotte (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Luxuriate Management is seeking a friendly, entry-level Client Relations Associate to be the primary contact for clients. You will help maintain strong relationships, deliver excellent service, and support overall customer satisfaction in a fast-paced, on-site Charlotte environment.

This role offers hands-on experience in customer relations, onboarding new customers, and opportunities for advancement as you build product knowledge and leadership skills within our team.

Formación

• Verbal and written communication skills.
• Organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsabilidades

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Conocimientos

Verbal communication

Written communication

Org & multitasking

Customer service

Independent & collaborative

Problem solving

Adaptability

Descripción del empleo

Luxuriate Management is seeking a friendly, entry-level Client Relations Associate to be the primary contact for clients. You will help maintain strong relationships, deliver excellent service, and support overall customer satisfaction in a fast-paced, on-site Charlotte environment.

This role offers hands-on experience in customer relations, onboarding new customers, and opportunities for advancement as you build product knowledge and leadership skills within our team.