Entry-Level Client Relations Associate

Luxuriate Management; Charlotte (NC); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Paid training

Advancement opportunities

Team-focused culture

Descripción de la vacante

Luxuriate Management in Charlotte, NC is hiring a Client Relations Associate to be the primary contact for customers, building lasting relationships and delivering exceptional service in a fast-paced, collaborative environment.

This on-site role offers paid training, opportunities for advancement into leadership, and a supportive team culture as you help educate customers about products and solutions and assist with new customer acquisition.

Formación

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Able to work independently and within a team.
• Professional demeanor with strong problem-solving skills.
• Adaptable to a fast-paced environment.

Responsabilidades

• Develop and maintain strong relationships with customers.
• Respond to customer questions and provide timely support.
• Educate customers on products, services, and available solutions face-to-face.
• Assist with new customer acquisition and managing accounts.
• Resolve customer concerns professionally and efficiently.
• Monitor feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship-building.

Conocimientos

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Problem-solving

Adaptability

Descripción del empleo

At Luxuriate Management, we are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for customers, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.

*Please note: this is a fully on-site position in Charlotte, NC*

Key Responsibilities:

• Develop and maintain strong relationships with new and existing customers.
• Respond to customer questions and provide timely support.
• Educate customers on products, services, and available solutions face-to-face.
• Assist with new customer acquisition and managing accounts.
• Resolve customer concerns professionally and efficiently.
• Monitor feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Qualifications

• Verbal and written communication skills.
• Organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

What We Offer

• Competitive compensation structure.
• Paid training and professional development.
• Opportunities for advancement into leadership roles.
• Supportive and team-focused culture.

Build Your Career With Us

If you’re looking to develop marketing experience, strengthen your leadership skills, and build a long-term career with room for advancement, APPLY TODAY to join Luxuriate Management as an Entry-Level Client Relations Associate.